Privacy Policy

Last Updated: 08 October 2025

Welcome to Twt Properties (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website twt-properties.com (the “Site”).

1. Information We Collect

We collect information in two main ways:

a. Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic, and ensure our website functions properly.

Cookies are small data files placed on your device when you visit our site.
You can choose to disable or delete cookies through your browser settings; however, some parts of our website may not function properly if you do so.

b. Contact Form

When you fill in our contact form, we may collect:

Your name
Your email address
Your telephone number (if provided)
Any other information you choose to include in your message

We use this information solely to respond to your enquiry or provide customer support.

2. How We Use Your Information

We may use the information we collect to:

Respond to your questions or requests submitted via our contact form
Improve our website and services
Maintain the security and proper functioning of our website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under data protection law (including the UK General Data Protection Regulation and the Data Protection Act 2018), you have certain rights over your personal data. These include the right to: